Feature Requests

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Adding additional emails to cc delivery

I would like to see the additional email addresses in the invoice settings as a cc when the invoice is delivered. My current work around is to contact TimeSolv on a regular basis to confirm the invoice was delivered to all email receipients.

  • Guest
  • Jan 13 2023
How often would you use this request?

daily

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  • Kathie Forbes commented
    23 Mar, 2023 09:34pm

    I agree. I discovered today that if you put "additional emails" at the client level, it will in fact send a cc copy of the invoice, but if the "additional email" is at the matter level, it appears to ignore it. Because some of my split billing clients are set up as one client (shared case), but 2 individual matters, it is important that I can send each matter invoice to 2 emails, but not accidentally copy the 2nd matter contact.

  • Guest commented
    1 Feb, 2023 10:47pm

    That does not solve this issue as those addresses on the "Additional Email" field of "Invoice Settings" do not appear on cc.

  • Jessica Alm commented
    24 Jan, 2023 05:20pm

    I recommend turning on the setting that copies invoice emails to sender. This allows you to automatically be included as a cc on the invoice email so you can see all recipients and attachments without needing to contact TimeSolv. Additionally, if your client wanted to reply to the email, then you will now receive the reply emails and a new email chain does not need to be started. This is particularly useful for billing discrepancies because the subject line includes invoice number and client/matter name!


    Where to find this setting: Invoices> Settings> "Copy Invoice emails to sender?"