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I'm informed that you send out the automated reminders to our clients through your email server, but don't copy us on these emails, and thus we have no idea whether the email has been sent or what the tenor and format of the email is. When communicating with our clients, it would be strongly advisable for you to copy us on these emails.
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How often would you use this request?
Every time you send out an automated reminder, we should be copied |